Starting from November 1st, 2020, the duration of the free storage of parcels arriving at our Hong Kong warehouse will be adjusted to 21 calendar days. An overdue fee will be charged for each parcel from 22nd day onwards with a maximum of 30 days. Any overdue parcels that have been at our warehouse for longer than 30 days will be regarded as abandoned.
| Parcel | Arrived at HK warehouse | Free storage period |
| A | October 12th | October 12th – November 2nd* |
| B | November 1st | November 1st – November 21st |
*The new 21 day-free storage period is applicable to any parcels already in Hong Kong warehouse on or after November 1st, 2020.
This adjustment is going to be applied with the purpose of speeding up the entire parcel flow which allows more and more users getting their parcels home earlier. We truly hope that you can have a fast and smooth forwarding experience with Buyandship.
You are advised to consolidate parcels once they have arrived at our HK warehouse. For details of the overdue fee, please refer to “Pricing > Other Fees“.
Thank you for your attention to this notice.