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Register as Buy&Ship member
What if I have not received a verification email after registering?
What if I forgot my password?
Where do I fill in the referral number during the registration?
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Proxy shopping
What is proxy shopping?
What's the process for proxy shopping requests?
How to visit overseas websites?
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Parcel Declaration
When should I declare my parcel?
How to declare my parcel on Buy&Ship?
How to declare my parcel If there is no tracking number?
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Shipping Service
How do I track the shipping status of the parcel?
Does the oversea warehouse receive parcels during the weekends and local public holidays?
Does the warehouse refuse to ship a parcel?
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Reward Programs
What can Buy&Ship credits do?
How do I get Buy&Ship credits?
What is the Friend Referral Program?
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Others
Are there any special prohibited items for shipping?
Can I ship goods which requires storage in a particular temperature?
What if there are prohibited items in my shipment?
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Still Need Help? Contact Us.
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Email
support@buyandship.com.sg
Send an email. We typically respond within 24 hours.
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